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Mediation Certificate – Cyprus Consumer Center for Alternative Dispute Resolution

To obtain a mediation certificate in Cyprus the procedure is simple, enjoyable, and not very costly. At the Cyprus Consumer Center for Alternative Dispute Resolution we offer an intensive 40-hour mediation course which combines theory and practical exercises in mediation in a unique manner.

Members of our Training Team are well recognised in the field of ADR, mediation, consumer protection and consumer mediation in Cyprus and they have experience in training mediators. They have also acted as mediators in a variety of disputes.

During the mediation training the trainee mediators will role-play six practical mediation exercises. In these scenarios, one of the trainees will act as the mediator, two of the trainees will act as the parties to the dispute and in some of the exercises two trainees will be acting as lawyers representing the parties.

Mediation Course Structure

The structure of the 6-day mediation course is as follows:

Day 1 (Half Day)	Introduction between the Trainees and the Trainers and description of the Mediation Course. Brief description of Alternative Dispute Resolution Methods.
Day 2 (Full Day)	Areas of law in which knowledge of mediation in Consumer Law is required. Also various Laws relating to Consumer Protection in Financial Matters are analysed.
Day 3 (Full Day)	Introduction to issues relating to psychology, stages of escalation, role of the mediator and different methods of mediation. Also, the trainee mediators will role-play in two practical mediation exercises.
Day 4 (Half Day)	Analysis of laws concerning mediation in Cyprus regarding civil and consumer disputes. Further analysis of Laws relating to the sale of goods and consumer protection.
Day 5 (Full Day)	Analysis of the structure of the meeting and the process of preparing an agreement. The trainee mediators carry out three practical mediation scenarios.
Day 6 (Full Day)	The Mediator’s Code of Conduct is analysed. The trainee mediators engage in a practical exercise.

Benefits of obtaining a mediation certificate from the Cyprus Consumer Center for Alternative Dispute Resolution

The benefits of obtaining a mediation certificate from the Cyprus Consumer Center for ADR are the following:

Firstly, our mediation course combines mediation and consumer law matters. By completing the mediation course, the trainee will be able to easily mediate in any dispute brought by a consumer against a trader.

Secondly, the trainee will gain the qualities of the mediator. This means that the trainee will be able to adapt to different environments and changing conditions during the mediation process. Adaptability means that the mediator will be able to change his/her approach in order to reach an outcome.

Finally, by successfully completing the course, the trainee will be able to enrol as a mediator with the Cyprus Consumer Center for Alternative Dispute Resolution. The Center’s website has thousands of visitors each year as we are the first private Consumer ADR Entity in Cyprus.

Mediation Certificate in Cyprus – to Whom is it Addressed?

The mediation certificate by the Cyprus Consumer Center for ADR is aimed at the following people:

• Professionals who hold a higher education degree and who are or are eligible to become members of the CCCI or the CSTC.
• Lawyers licensed to practice law by the Cyprus Bar Association.
• Holders of a law degree eligible to be licensed by the Cyprus Bar Association.
• Professionals from the construction and the banking sector.
• People interested in dispute and conflict resolution. These may include Human Resources Personnel or customer service professionals.

Cost of the mediation certificate in Cyprus

The cost for obtaining the mediation certificate by the Cyprus Consumer Center for ADR is €750 (inclusive of VAT) provided that the trainees enroll for the course prior to 19/03/2021. Our bank details are as follows:

   Name: A.D.R. CYPRUS CENTER LTD

   Bank:  Bank of Cyprus

   A/C Number: 357030494887

   IBAN: CY06 0020 0195 0000 3570 3049 4887

   SWIFT(BIC): BCYPCY2N

You can apply for registration online through our online form and you may deposit the amount in the bank account mentioned above with the following description: “Mediation Certificate – [[Full Name]]”

Learning Outcomes of the mediation course offered by the Cyprus Consumer Center for Alternative Dispute Resolution

The Mediation Course of the Cyprus Consumer Center for Alternative Dispute Resolution includes an introduction to Alternative Dispute Resolution (ADR) and a comprehensive analysis of Mediation as an alternative way of resolving private disputes (civil and commercial) as well as presentation of mediation within the European and International sphere together with all modern developments.

The mediation certification program analyses areas of law relevant to consumer protection in the sale of goods and the provision of services (financial matters) and its relationship to mediation.

After the mediation training the trainees will receive a mediation certificate by the Cyprus Consumer Center for ADR. Our Mediation Certificate is recognised by the Ministry of Justice of the Republic of Cyprus. Note that trainees may, by presenting the certificate become mediators as long as they fulfil all other legal requirements (for more information you may click here).

This Course is the only mediation course currently co-funded by the European Union.

You can apply for registration online through our form here.

For more information, please call 22519741.

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Mediation Seminars and Costs – Cyprus Consumer Center for ADR

Mediation seminars are necessary in order for someone to be able to register as a mediator in the Register kept by the Ministry of Justice and Public Order. The Cyprus Consumer Center for Alternative Dispute Resolution is an approved, licensed Alternative Dispute Resolution Entity notified to the European Commission in accordance with the provisions of Directive 2013/11/EU on Alternative Dispute Resolution for Consumers. Furthermore, the Center’s Mediation Seminars are:

• Approved and licensed by the Ministry of Justice and Public Order.
• The only mediation seminars currently co-funded by the European Union.
• The only seminars that provide knowledge and skills in Mediation concerning Consumer disputes.
  Sign up for our next seminars here!

What is the Duration of the Mediation Seminars;

The duration of the mediation seminars is 40 hours. The duration is determined by law and it is not possible to apply for registration as a mediator to the Ministry of Justice by having attended seminars of a shorter duration. In any case, in order to register as a mediator, it is necessary to provide the Ministry of Justice with a certificate issued by our Center (or another approved entity).

The mediation seminars are delivered in two weekends and the training covers all the necessary topics to allow registration as a mediator. You can view the current program by following this link.

By attending the mediation seminars, the student, in addition to being able to register with the Register of Mediators of the Ministry of Justice and Public Order, can gain communication, negotiation, dispute resolution skills and improve his or her interpersonal relationships.

 

Method of Training used in the mediation seminars

Mediation seminars are delivered by well trained professionals with experience in both conventional as well as online mediation – including mediation through the Online Dispute Resolution Platform of the EU.

The seminars are held in Nicosia. Their total duration is 40 hours, out of which approximately 8 hours relate to consumer protection related mediation, 20 hours relate to the core training to become a mediator whilst the remaining 12 hours relate to the practical training in the field of mediation. For more information on mediation, seminars and costs you can click on the link Become a Mediator!

To register for the next seminar click here.

Previous Mediation Seminars

The Cyprus Consumer Center for Alternative Dispute Resolution is the first approved Center for Alternative Dispute Resolution which provides dispute resolution services in all sectors of the economy (except for telecoms). We are an approved and licensed Alternative Dispute Resolution Entity notified to the European Commission and therefore our goal is for our seminars to be of a high standard.

The previous mediation seminars held in November-December 2019 took place at the Cleopatra Hotel in Nicosia and over the ZOOM platform in July 2020. Below you can see some photographs from the previous seminars.

Mediation Seminars and their Cost

The pricing of the mediation seminars of the Cyprus Consumer Center for Alternative Dispute Resolution is among the most competitive in the market since it ranges between €680 and €870 Euros plus VAT depending on the date of registration of the interested parties. Compared to other mediation seminars, our pricing is considered law and due to the fact that they are co-financed by the European Union we manage to maintain the quality at very high levels.

The cost of €690 plus VAT is payable for early registrations (early bird) whilst the cost of €890 Euro plus VAT is payable in case of delayed registration.

The reason that the cost differs in case of early registration in the mediation seminars is so that the Center can act proactively and make arrangements with third party providers (for example the trainers and the hotel etc.)

For more information you can call us at 22519741, follow the link Become a Mediator! or Register Here for the next Mediation Seminar.

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Mediation Certification Course by the Cyprus Consumer Center for Alternative Dispute Resolution

The Mediation Certification Courses of the Cyprus Consumer Center for ADR  are approved by the Ministry of Justice and Public Order and the Center is an approved Alternative Dispute Resolution (ADR) Entity by the Ministry of Commerce and Industry (CPS). To become a mediator and receive the Mediation Certification a person must attend accredited mediation seminars. These mediation seminars (or as it is sometimes called “the mediation certification course”) are of a total duration of 40 hours.

Mediation seminars must be provided through a programme approved by the Ministry of Justice and Public Order. The Cyprus Consumer Center for ADR offers approved mediation certification courses with a very dynamic and qualitative 40-hour program. For more information on the mediation certification courses held in Cyprus by our Center, the dates to be delivered and how to register, you can contact the Center directly at 22519741 or visit our page which details information about the mediation certification courses.

The mediation certification courses offered by the Center do not only concern the initial registration of a person as a Mediator in the Register of Mediators maintained by the Ministry of Justice. According to the Law, registered mediators must attend continued professional development courses. Such persons must attend mediation training of at least twenty-four (24) hours in duration every three years.

The Center provides 24-hour mediation courses approved by the Ministry of Justice tailored for the continuous professional development of mediators. For information about the courses you can contact us or visit the following page which describes in more detail the mediation certification courses.

To register as a mediator, you must meet the following criteria: First, you must have attended 40 hours of mediation training. Second, you must have a recognized higher education degree. Third, you must not hold a public office.

Fourth, you should not have been convicted of a serious criminal offense or a misdemeanor concerning moral dishonesty and so on. Finally, you should not be under guardianship or deprived of your legal capacity.

Distinguished academics with experience in education and mediation are part our Training Team. We follow a balanced approach to teaching with a mediation certification programme which lasts for 2 weekends and which includes an Introduction to Dispute Resolution, Introduction to Psychology, analysis of the Structure of a Meeting, Mediation Skills and the Preparation of a Possible Agreement. The programme provides the trainees with the opportunity to take part in real-life mediation scenarios.

The prices at which the mediation certification courses are offered are attractive and you can see all the details by clicking here.

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