PUBLICATIONS

Mediation Certificate – Cyprus Consumer Center for Alternative Dispute Resolution

To obtain a mediation certificate in Cyprus the procedure is simple, enjoyable, and not very costly. At the Cyprus Consumer Center for Alternative Dispute Resolution we offer an intensive 40-hour mediation course which combines theory and practical exercises in mediation in a unique manner.

Members of our Training Team are well recognised in the field of ADR, mediation, consumer protection and consumer mediation in Cyprus and they have experience in training mediators. They have also acted as mediators in a variety of disputes.

During the mediation training the trainee mediators will role-play six practical mediation exercises. In these scenarios, one of the trainees will act as the mediator, two of the trainees will act as the parties to the dispute and in some of the exercises two trainees will be acting as lawyers representing the parties.

Mediation Course Structure

The structure of the 6-day mediation course is as follows:

Day 1

(Half Day)

Introduction between the Trainees and the Trainers and description of the Mediation Course. Brief description of Alternative Dispute Resolution Methods.
Day 2

(Full Day)

Areas of law in which knowledge of mediation in Consumer Law is required. Also various Laws relating to Consumer Protection in Financial Matters are analysed.
Day 3

(Full Day)

Introduction to issues relating to psychology, stages of escalation, role of the mediator and different methods of mediation. Also, the trainee mediators will role-play in two practical mediation exercises.
Day 4

(Half Day)

Analysis of laws concerning mediation in Cyprus regarding civil and consumer disputes.

Further analysis of Laws relating to the sale of goods and consumer protection.

Day 5

(Full Day)

Analysis of the structure of the meeting and the process of preparing an agreement.

The trainee mediators carry out three practical mediation scenarios.

Day 6

(Full Day)

The Mediator’s Code of Conduct is analysed.

The trainee mediators engage in a practical exercise.

 You can download our mediation leaflet here

Benefits of obtaining a mediation certificate from the Cyprus Consumer Center for Alternative Dispute Resolution

The benefits of obtaining a mediation certificate from the Cyprus Consumer Center for ADR are the following:

Firstly, our mediation course combines mediation and consumer law matters. By completing the mediation course, the trainee will be able to easily mediate in any dispute brought by a consumer against a trader.

Secondly, the trainee will gain the qualities of the mediator. This means that the trainee will be able to adapt to different environments and changing conditions during the mediation process. Adaptability means that the mediator will be able to change his/her approach in order to reach an outcome.

Finally, by successfully completing the course, the trainee will be able to enrol as a mediator with the Cyprus Consumer Center for Alternative Dispute Resolution. The Center’s website has thousands of visitors each year as we are the first private Consumer ADR Entity in Cyprus.

Mediation Certificate in Cyprus – to Whom is it Addressed?

The mediation certificate by the Cyprus Consumer Center for ADR is aimed at the following people:

  • Professionals who hold a higher education degree and who are or are eligible to become members of the CCCI or the CSTC.
  • Lawyers licensed to practice law by the Cyprus Bar Association.
  • Holders of a law degree eligible to be licensed by the Cyprus Bar Association.
  • Professionals from the construction and the banking sector.
  • People interested in dispute and conflict resolution. These may include Human Resources Personnel or customer service professionals.

Cost of the mediation certificate in Cyprus

The cost for obtaining the mediation certificate by the Cyprus Consumer Center for ADR is 790 (inclusive of VAT) provided that the trainees enrol for the course prior to 01/08/2020. Our bank details are as follows:

   Name: A.D.R. CYPRUS CENTER LTD

   Bank:  Bank of Cyprus

   A/C Number: 357030494887

   IBAN: CY06 0020 0195 0000 3570 3049 4887

   SWIFT(BIC): BCYPCY2N

You can apply for registration online through our online form and you may deposit the amount in the bank account mentioned above with the following description: “Mediation Certificate – [[Full Name]]”

Learning Outcomes of the mediation course offered by the Cyprus Consumer Center for Alternative Dispute Resolution

The Mediation Course of the Cyprus Consumer Center for Alternative Dispute Resolution includes an introduction to Alternative Dispute Resolution (ADR) and a comprehensive analysis of Mediation as an alternative way of resolving private disputes (civil and commercial) as well as presentation of mediation within the European and International sphere together with all modern developments.

The mediation certification program analyses areas of law relevant to consumer protection in the sale of goods and the provision of services (financial matters) and its relationship to mediation.

After the mediation training the trainees will receive a mediation certificate by the Cyprus Consumer Center for ADR. Our Mediation Certificate is recognised by the Ministry of Justice of the Republic of Cyprus. Note that trainees may, by presenting the certificate become mediators as long as they fulfil all other legal requirements (for more information you may click here).

This Course is the only mediation course currently co-funded by the European Union.

You can apply for registration online through our form here.

For more information, please call 22519741.

Related Articles