Mediation Training Course

ONLINE

Approved by the Ministry of Justice, Co-funded by the European Union

Friday, Saturday and Sunday (x 2)*

2,3,4 and 9,10,11 July 2021

Online from the Comfort of your Home

*Friday Afternoon, Saturday and Sunday

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Download the Leaflet Here and the Registration Form Here.

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Trained Mediators
  • The Course includes includes printed and/or electronic educational materials, meals, coffee and snacks

    Approved ADR Entity from the Ministry of the Ministry of Commerce and Industry (CPS) of the Republic of Cyprus

  • Approved ADR Entity by the Ministry of Commerce (CPS) of the Republic of Cyprus and notified to the European Commission

    Approved ADR Entity from the Ministry of the Ministry of Commerce and Industry (CPS) of the Republic of Cyprus

  • Co-Funded by the European Union (Consumer Programme 2014-2020)

    Approved ADR Entity from the Ministry of the Ministry of Commerce and Industry (CPS) of the Republic of Cyprus

  • Approved mediation courses by the Ministry of Justice and Public Order of the Republic of Cyprus

    Approved ADR Entity from the Ministry of the Ministry of Commerce and Industry (CPS) of the Republic of Cyprus

  • Duration 40 hours - Friday, Saturday and Sunday from the comfort of your home

    Approved ADR Entity from the Ministry of the Ministry of Commerce and Industry (CPS) of the Republic of Cyprus

  • Automatic enrollment with the completion of the course with the Cyprus Consumer Center for ADR

    Approved ADR Entity from the Ministry of the Ministry of Commerce and Industry (CPS) of the Republic of Cyprus

DESCRIPTION OF THE MEDIATION TRAINING PROGRAM

The 40-hour mediation training program is designed and tailored to the provisions of Law 159(I)/2012 on Certain Aspects of Mediation in Civil Disputes and its thematic sections include an introduction to Alternative Dispute Resolution (ADR) and a comprehensive analysis of Mediation as an alternative way of resolving private legal disputes (civil and commercial) as well as presentation of mediation in the European and international context together with all modern developments.

In addition, this program includes the presentation and analysis of areas of law such as consumer protection law, credit agreements, online trade and and online financial services, and their relationship with mediation. Furthermore, the relationship between psychology and mediation is examined with specific focus on conflict management as well as communication techniques. The training also includes the stages of escalation of the conflict, the correct and effective use of mediation, its stages and its different modes as well as the analysis of skills and the role of the mediator in resolving disputes.

The training also analyses the provisions of Law 159(I)/2012 on Certain Aspects of Mediation in Civil Disputes as well as those concerning Alternative Dispute Resolution for Consumer Disputes Law 85(I)/2017, as well as the European Code of Conduct for Mediators. The mediation training program also includes 6 mediation simulations to resolve civil and/or commercial disputes, evaluation by instructors, and feedback.

The mediation training program is designed and organized to lead to the necessary training to become a mediator and for the registration in the Register of Accredited Mediators of the Ministry of Justice of the Republic of Cyprus, in accordance with the requirements of the current Law 159(I)/2012. At the end of the program, the students will be able to effectively mediate in civil or commercial dispute resolution processes.

TO WHOM IS THE TRAINING PROGRAM ADDRESSED?

The program is aimed at:

Yes check.svg Lawyers who practice the profession and are holders of a license to practice law or holders of a law degree who are eligible to obtain a license to practice law

Yes check.svg Architects and Civil Engineers who are members of the Cyprus Scientific and Technical Chamber

Yes check.svg Professionals who are holders of a recognized higher education degree and who are or are eligible to become members of the Cyprus Chamber of Commerce and Industry or the Cyprus Scientific and Technical Chamber

Yes check.svg Companies which want to train Customer Service Departments or Human Resources Departments in how to handle conflict and dispute resolution issues, and generally those whose job involves conflict and dispute resolution

Yes check.svg Students in higher or postgraduate education who are interested in obtaining additional qualifications and adding to their CV a remarkable professional qualification – out-of-court resolution of disputes

Photographs from Previous Mediation Seminars

Email: secretariat@adr.com.cy

Tel: +357 22519741

Fax: +357 22318214

The Training Program is co-funded by the European Union

BECOME A MEDIATOR THROUGH MEDIATION COURSES DESIGNED BY THE CYPRUS CONSUMER CENTER FOR ALTERNATIVE DISPUTE RESOLUTION

The mediation market in Cyprus is governed by the provisions of the Law on Certain Matters of Mediation in Civil Disputes Law of 2012 (Law 159(I)/2012). This law requires that for someone to become a mediator, they will have to undergo mediation training of a duration of 40-hours .

According to the relevant domestic law concerning mediation, there are two types of mediation – mediation for commercial disputes and mediation for civil disputes. A commercial dispute is a dispute arising from a commercial transaction between traders or between traders and public authorities, while a civil dispute means any dispute that may be the subject of civil proceedings, in the sense ascribed to this term under the Courts of Justice Law and it includes labor disputes, but it does not include family disputes. There is specific legislation in place for becoming a mediator in relation to family disputes, which provides for family mediation courses under that specific law.

For someone to officially become a mediator, a special register is kept by the Ministry of Justice and Public Order for the registration of a mediator, which presupposes that that specific person has completed the mediation training successfully. There are two Registers of Mediators: the Mediator Register for Commercial Disputes and the Mediator Register for Civil Disputes.

The registration criteria for both Registers are as follows:

For Commercial Disputes:

Yes check.svg The person wishing to register as a mediator must be a lawyer (registered in the register of lawyers practicing the profession) having a valid annual practicing license or

Yes check.svg Has attended a Mediators’ training program of forty (40) hours.

For Civil Disputes:

Yes check.svg The person wishing to register as a mediator must be a lawyer (registered in the register of lawyers practicing the profession) having a valid annual practicing license and

Yes check.svg Has attended a Mediators’ training program of forty (40) hours.

Also, in order to be able to become a mediator and register in the Mediator Registers, the person in question must:

Yes check.svg Not to hold a public position either permanently or temporarily in the public service;

Yes check.svg Not have been convicted of a serious criminal offense or an offense involving dishonesty or moral dishonesty;

Yes check.svg Not to be under guardianship nor to have been deprived of his legal capacity.

Under the law, the mediation courses should be for a total period of forty (40) hours. Furthermore, the mediator must attend mediation courses throughout his career as a mediator and, in particular, must complete after the first six years of his registration as a mediator and from then on every three years, a twenty-four (24) hour mediation course. These mediation courses are conducted through training programs approved by the Ministry of Justice and Public Order.

The Cyprus Consumer Center for ADR is an approved Mediation Training body by the Ministry of Justice and Public Order with a license to deliver mediation courses allowing someone to be registered in the Mediator Register.

The mediation courses are organized by the Cyprus Consumer Center for ADR according to demand.

Become a Mediator in 6 Days!

Mediation Seminars will be delivered on the 2,3,4 and 9,10,11 July 2021

ONLINE

*After 19/03/2021 the registration cost is €850

Payment in installments available

FREQUENTLY ASKED QUESTIONS ABOUT THE MEDIATION TRAINING PROGRAM

To whom is the mediation training program addressed?

The mediation training program is aimed at professionals who can become members of the CCCI (Cyprus Chamber of Commerce and Industry or the Cyprus Scientific and Technical Chamber, lawyers, company employees as well as individuals who generally want to enrich their knowledge and strengthen their CV with an additional recognized qualification. In general, the mediator training program offers learners the opportunity to develop their skills in resolving disputes and gives them tools to approach and resolve problems and problematic situations.

I am a public servant, can I be registered with the Ministry of Justice?

It is not possible to register in the Mediators’ Register held by the Ministry of Justice but you can attend the mediation courses for the purposes of your own personal professional development.

I find the mediation training cost expensive. What are the reasons for this?

The mediation training requires 6 days of courses taking place at a hotel in the center of Nicosia. The mediation training includes meals for the trainees (4 lunches) as well as frequent breaks for coffee and snacks at a hotel which rents the space and charges on a per person basis. Also the mediation training is carried out by professionals who have to be remunerated for their services. Given the total number of hours of the mediation course, the cost of enrollment in the Mediator Training Program is relatively low. If you compare our prices with those of other mediation centers, you will notice that our prices are among the most competitive.

Can I resolve family disputes by attending these mediation training course?

No. Regulations have not yet been issued regarding Family Mediation Training. However, it is possible that the basic mediation training will be taken into account toward Family Mediation Training when and if the relevant family mediation training regulations are issued. For more information on Family Mediation trainings, you may contact the Ministry of Justice and Public Order.

What are the criteria for registering with the Ministry of Justice as a mediator?

The necessary conditions for registering with the Ministry of Justice as a Mediator are the following:

  • The applicant must be a natural person.
  • Must have a higher education degree (not a professional qualification such as ACA or ACCA).
  • To be able to register as a member of the CCCI or the CSTC or in the Register of Lawyers and to have attended a special training program as a mediator lasting 40 hours.
  • Not to hold public office.
  • Not to have been convicted of a serious criminal offense or an offense involving a lack of honesty or moral dishonesty and
  • Not to be under guardianship or to have been deprived of his legal capacity.

Why is mediation training offered only on weekends?

The reason that mediator training is offered on weekends is because it aims to train professionals. We therefore understand that work hours are valuable for professionals. Since by law the training of mediators should be 40 hours, we offer the courses for the duration of 6 days in total. Friday afternoon, Saturday and Sunday.

How can mediation training help me professionally?

Mediation training is important for most professions – from the way you deal with problems in your workplace to the way you treat your colleagues or the staff you are managing. With the mediation course offered by the Cyprus Consumer Center for Alternative Dispute Resolution you gain skills such as:

  • Objectivity.
  • Patience and self-control.
  • Ability to solve problems.
  • Ability to develop an understanding of others.
  • Analyze the feelings of others and manage them.

Summary Information about the Mediators’ Training Course

The seminar is co-funded by the European Union

ONLINE

40 hours training

Two Weekends*: 2,3,4 and 9,10,11 July 2021

(Friday afternoon, Saturday and Sunday)

Participation fee:

€690

*After the 18/06/2021 the cost is €790

Maximum number of participants for the LIVE course: 28 people

Language of Instruction: Greek

For everyone participating in the live course, we offer Lunch, Coffee and Snacks


  • REGISTER YOUR INTEREST FOR THE COURSE

Register for the Course (Two Weekends 27,28,29 November and 04,05,06 December 2020)

Full Name

E-mail

Telephone Number

Profession

Name of Employer/Business if it exists

Specific Privacy Policy

Specific Privacy Policy

Handling of applications to become a Mediator by the Cyprus Consumer Center for Alternative Dispute Resolution

The processing of personal data by A.D.R. Cyprus Center Limited is subject to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

This privacy policy explains the reasons for the processing of your personal data, the way A.D.R. Cyprus Center Limited, handles and ensures protection of all personal data provided, how that information is used and what rights you have in relation to your personal data. It also specifies the contact details of the responsible Data Controller with whom you may exercise your rights and the Data Protection Officer.

  1. The process of handling applications

Any person may apply to the Cyprus Consumer Center for Alternative Dispute Resolution (CCCADR) to express an interest in becoming a mediator and attend the mediation seminars organised by CCCADR. CCCADR will examine the application and decide whether or not the person may apply and pay for the seminars or whether any further action should be taken.

  1. Identity of the data controller

The controller of the processing operation is to the Cyprus Consumer Center for Alternative Dispute Resolution (A.D.R Cyprus Center Limited), a company registered under the laws of Cyprus, with registered office at Kyriakou Matsi 16, Eagle House, Ayioi Omologites, 8th Floor, 1082, Nicosia, Cyprus.

  1. Purpose

The purpose of collecting and handling an application of interest or an application to becoming a mediator, including personal data/information contained therein, is to enable the CCCADR to be able to communicate with the applicant, and/or register the interest of the applicant and/or register the applicant and/or be able to provide the mediation seminars in accordance with the license issued by the Ministry of Justice in Cyprus.

CCCADR handles applications by applicants in a consistent way and in line with Regulation (EU) 2016/679

Your personal data will not be used for any automated decision-making including profiling.

  1. Grounds for lawful processing

Personal data are processed for the performance of a contract to which the data subject is a party or will become a party, as well as the performance of our legal obligation under Law 159(I)/2012 namely the attendance and organisation of seminars and/or issuing certificates of attendance for mediation courses and/or certificates for the continuance of mediation courses and/or contact you for future courses. The processing takes place in accordance with Articles 6(b) and 6(c) of Regulation (EU) 2016/679.

  1. Information collected

To give effect to the applicant’s application and secure a position at the mediation course CCCADR requires to be provided with the name, surname, e-mail, telephone number, whether the applicant wishes to become a mediator or to continue the mediation training, the profession of the applicant as well as the name of the business/employer of the applicant.

No special categories of personal data under Article 9 of Regulation (EU) 2016/679 are required for the purpose of handling an application.

  1. Storage and security

The personal information collected and all other relevant information are stored in the Servers/Computers of CCCADR in Cyprus.

In order to protect the personal data being processed, CCCADR has put in place a number of technical and organisational measures. Technical measures include appropriate actions to address online security, risk of data loss, alteration of data or unauthorised access, taking into consideration the risk presented by both the processing itself and the nature of the personal data being processed. Organisational measures include restricting access to the personal data solely to authorised persons with a legitimate need to know for the purposes of this processing operation.

  1. Who has access to your information?

Access to the processed personal data is provided to CCCADR staff responsible for carrying out this processing operation and to authorised staff according to the ‘need to know’ principle. Such staff abide by statutory, and when required, additional confidentiality agreements.

Within CCCADR, access to the personal information collected is granted only through a user ID and password.

The information collected is not accessible to the public.

The personal information we collect will not be given to any third party.

  1. How long is the information kept?

CCCADR only keeps your personal data for the time necessary to fulfil the purpose of collection or further processing. Personal data/information allowing an application to be identified will be erased 9 years after the closure of the file.

  1. What are your rights and how can you exercise them?

You have specific rights as a ‘data subject’ under Chapter III (Articles 12-23) of Regulation (EU) 2016/679, in particular the right to access your personal data and to rectify them in case your personal data are inaccurate or incomplete. Under certain conditions, you have the right to erase your personal data, to restrict the processing of your personal data, and the right to data portability. You further have the right to object to the processing of your personal data.

If you have consented to the processing of certain parts of your personal data, you can withdraw your consent at any time by notifying the Data Controller. The withdrawal will not affect the lawfulness of the processing carried out before you have withdrawn the consent.

You have no direct access to the information stored. Anyone who wishes to exercise his/her rights as data subjects should write an email to the Data Protection Officer. Their contact information is given under headings 10 and 11 below.

Any request for access to personal data will be handled within one month. Any other request will be addressed within 15 working days.

  1. Contact information

If you have any question or concern concerning the processing of your personal data or a request thereon, please contact the data controller, either by email to secretariat@adr.com.cy or by letter to the Cyprus Consumer Center for Alternative Dispute Resolution, Kyriakou Matsi 16, Eagle House, Ayioi Omologites, 8th Floor, 1082, Nicosia, Cyprus.

You can also contact CCCADR’s Data Protection Officer, e-mail address: dataprotection@dhadjinestoros.com, with regard to issues related to the processing of your personal data under Regulation (EU) 2016/679.

  1. Remedies with regard to the processing of personal data

Complaints related to the processing of personal data by CCCADR can also be addressed to the Office of the Commissioner for Personal Data Protection who is responsible for monitoring and ensuring the application of the provisions of Regulation (EU) 2016/679 and any other EU act or Law in Cyprus relating to the protection of the fundamental rights and freedoms of natural persons with regard to the processing of personal data.

Terms of the Programme

  1. Please fill in all the above details.
  2. The Registration cost is €690. After the 18/06/2021 it becomes €790.
  3. The registration is considered complete, provided that registration costs have been paid in full. For this reason, please deposit the amount mentioned (in 1) above. In case of cancellation of registration by an interested party up to one week before the start of the programme, the amount of €100 will be withheld for administrative expenses. In case of cancellation of registration of an interested party during the last week before the start of the program, half of the paid amount will be withheld.
  4. The management reserves the right to cancel the program and reimburse the costs paid to the interested party.
  5. The exact dates of the program may be changed and the candidate trainees will be informed in a timely manner.

Our Bank Account details are the following

Name: A.D.R. CYPRUS CENTER LTD

A/C Number: 357030494887

SWIFT(BIC): BCYPCY2N

Bank:  Bank of Cyprus

IBAN: CY06 0020 0195 0000 3570 3049 4887

Please indicate your Full Name in the description of the transfer

Training Team

Dr. Christiana Markou
Christiana is a lawyer, CEO of a law firm and Head of Training at the Cyprus Consumer Center for the ADR. She specializes in consumer protection law and teaches at the European University of Cyprus European Consumer Law, Private International Law and EU Internal Market Law. She specializes in the law of e-commerce and personal data protection. She is a frequent speaker at legal scientific conferences in Cyprus and abroad.
Evripides Hadjinestoros
Evripides is a partner at a law firm and the founder of the Cyprus Consumer Center for Alternative Dispute Resolution. After completing his law degree, LLB at the Queen Mary University of London in 2009, he completed his master's degree in LLM corporate law at University College London. He graduated with Distinction. In 2016, Evripides published the book "Sale of Goods and Consumer Protection in Cyprus". He has taught and teaches extensively on issues related to commercial and consumer law at the European University of Cyprus.

ROLE OF THE MEDIATOR IN CYPRUS

The mediator in Cyprus (and generally anywhere in the world) acts as a liaison between two persons who are in conflict with each other, helping them to resolve their differences in a fair, impartial and neutral manner. The mediator’s work is vital as it helps the two opposing sides reach a friendly agreement without the need for time-consuming and costly litigation.

The formal differences that a mediator in Cyprus is able to resolve are those between employer-employee, consumer-trader, tenant-owner as well as business disputes.

It is the job of the mediator to try to reach the ideal result for both parties which must be fair and to leave both sides happy. The mediator in order to reach such a result usually:

Yes check.svg Asks questions to gather information from the parties

Yes check.svg Identifies the ideal result for each party.

Yes check.svg Tries to put each side in the shoes of the other in order to make them understand each other.

Yes check.svg It suggests functional and fair ways to solve the problem.

Yes check.svg Provides a written summary of the issues agreed upon.

Yes check.svg He requests a meeting with the parties (in meetings with the mediator, the lawyers of the parties may also be present) to understand the issues that create the difference.

A mediator in Cyprus has the following duties under the Law:

Yes check.svg  To exercise his duties with diligence, independence and impartiality, in an appropriate and effective manner, regardless of his capacity or profession and regardless of the manner in which he has been appointed or undertaken to carry out such mediation and is not subject to scrutiny or instruction from any person or authority.

Yes check.svg Before accepting his appointment or as soon as the conflict of interest or other interest has become apparent, declare in writing any conflict of interest or any incident or financial or other conflict which may affect or give the impression that it affects his independence to deny his appointment or resign as a mediator, as the case may be, unless the parties expressly agree that he should mediate.

Yes check.svg  Ensures that the parties understand the nature of the mediation process and the role of the mediator and the parties.

Yes check.svg  Ensures that the parties have equal opportunities to participate in the process.

Yes check.svg  If requested, he shall provide the Parties with information on its professional background, training and experience in the field of mediation.

Yes check.svg  Does not impose a specific settlement of the dispute, but he may, in its sole discretion and in order to facilitate the amicable settlement of the dispute, submit proposals which are not binding.

Yes check.svg  Is guided by the European Code of Conduct for Mediators.

Mediators of the Cyprus Consumer Center for ADR specialize in mediation and have know-how and training in relation to commercial, civil and consumer disputes, offering their experience and know-how. As a Center, we have undertaken mediation with large Financial Companies as well as online mediation through the European Union’s Online Dispute Resolution platform.

The Center’s mediation courses have been approved by the Ministry of Justice and Public Order and last for 40 hours or 24 hours. The days on which they are delivered are Friday (afternoon), Saturday and Sunday for two weekends for the 40 hour mediation course while for the 24 hour mediation course the days of delivery are Sunday, Saturday and Sunday for two weekends. Classes are held in a hotel and include meals, coffee breaks and snacks as well as mediation material.

The mediation courses include real-world scenarios with role implications for the better training of the mediator in Cyprus.

In general, a mediator does not need special qualifications to become a mediator, but some experience in a field related to mediation, such as law, psychology or counseling can help consolidate mediation courses and the success of a mediation. The Cyprus Consumer Center for ADR Mediation Certification are provided after 40 hours of mediation training and allow you to register with the Register of Mediators of the Ministry of Justice and Public Order.

For more information regarding the mediation course that we provide and the days that the program will run, contact us at secretariat@adr.com.cy, at 22519741 or through the expression of interest form.

ADVANTAGES OF THE MEDIATION PROCEDURE AS OPPOSED TO THE JUDICIAL PROCESS

  1. Mediation is a voluntary process, that is, a process in which the parties enter voluntarily, in a good mood to resolve the issue/issues.
  2. Mediation is not a judicial or arbitration process and therefore a possible solution is not imposed on the parties by an independent authority or party, but can be found by the parties themselves and imposed only by agreement.
  3. Any resolution of the issue/issues may be of a practical nature and not necessarily of a legal one, ie it does not follow the law or any commercial practices that are usually followed under conventional litigation, provided of course that the resolution is not illegal, against moral standards or against the public interest.
  4. The mediator does not perform the duties of a judge or arbitrator, does not impose a decision and is not following legal or other principles. He facilitates the process and encourages the parties to find a solution.
  5. The mediation process is confidential at all stages (as opposed to a judicial one) and therefore any discussions and suggestions made during the mediation process cannot be submitted in any subsequent proceedings (other mediation, judicial or arbitration proceedings).
  6. The process is faster, cheaper and more flexible for the parties compared to the legal process, especially when considering the Cyprus reality.
  7. Parties may discontinue the process and leave at any time without having to give explanations and without being subject to negative consequences.
  8. The whole process takes place in a comfortable and friendly environment and not in courtrooms.
  9. An active attempt is made to create a friendly environment and use friendly behavior, and therefore there is no animosity or apparent conflict between the parties and their lawyers.
  10. Each party undertakes its own expenses. There is also no obligation to be represented by a lawyer and therefore any party that does not have the financial capacity to represent may limit its costs to those of the Mediator only.
  11. A mediation decision is difficult to challenge unless it is based on misleading information, deception or coercion.

BASIC FEATURES AND STAGES OF MEDIATION

Basic Features of Mediation

Mediation is an alternative, structured process of resolving disputes between the parties, with the help of an independent third party, who facilitates the process and encourages the parties (without imposing or manipulating them) to find a practical solution in the matter/issues to resolve their differences. Therefore:

Yes check.svg Mediation is an alternative to judicial and arbitration proceedings.

Yes check.svg It is a voluntary process, that is, it is a process in which the parties enter voluntarily, in a good faith to solve their issues.

Yes check.svg Finding a solution is not mandatory.

Yes check.svg The mediator is not a judge and therefore does not impose any solution. The mediator facilitates the process and encourages finding the solution to the problem itself.

Yes check.svg The resolution to the issue may not follow legislation or other practices, as long as it is not illegal, immoral or against the public interest.

Yes check.svg Mediation is not a panacea for all issues that may arise between the parties. Specifically, mediation can be used in private law disputes as long as the relevant legislation does not require a solution through another channel.

Yes check.svg Unlike other procedures, mediation presupposes the personal representation of the party (unless it is a company or a group of persons).

Yes check.svg Any mediation issues which are agreed to be mediated by the parties can be resolved.

Yes check.svg The mediation process is confidential at all stages (as opposed to the judicial procedure) and therefore any discussions and suggestions made during its course cannot be submitted in any subsequent proceedings (such as a subsequent mediation, court procedure or arbitration).

Basic Stages of Mediation

Yes check.svg Preparation: At the preparation stage, what is checked is whether there is any conflict of interest between the mediator and the parties (or in some cases with their lawyers). If not, the mediator may accept his appointment and the mediation agreement is signed, which is the beginning of the process. The mediator then requests brief information from the parties and addresses issues relating to the meetings.

Yes check.svg Opening Statements: first by the mediator who explains the mediation (and presents the mediation agreement fully signed) and its procedure and then by each of the parties and their lawyers (if any).

Yes check.svg Investigation and Negotiation – these stages take place during private sessions (caucuses). In the first 2 (usually) private sessions with each of the parties, emphasis is placed on the events and emotions of the parties. Then, during the rest of the private sessions, the negotiation stage begins, on the basis of which the parties are invited to think about their priorities and possible solutions.

Yes check.svg In case a solution is found, there is the final stage of the agreement in which an agreement is prepared (either by the lawyers of the parties with the parties and/or with the contribution of the mediator) which is signed by all parties.

MEDIATION TRAINING PROGRAM

(Total Duration 40 Hours – The Mediation Training Program will take place in two Weekends (Friday until Saturday)

Friday

  • ΈΝΑΡΞΗ

    -

    Γνωριμία και Εισαγωγή, συνομιλία, Επεξήγηση του Ν. 159(Ι)/2012 και video

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Άλλες μέθοδοι Επίλυσης Διαφορών, Δικαστήρια, Διαπραγμάτευση, Συμφιλίωση/Συνδιαλλαγή και Διαιτησία

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Saturday

  • Διαμεσολάβηση στο Καταναλωτικό Δίκαιο

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Επεξήγηση Εναρμονιστικών Νομοθεσιών

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Νόμοι οι οποίοι Αφορούν Τραπεζικά Θέματα

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Νόμοι οι οποίοι Αφορούν Τραπεζικά Θέματα

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Sunday

  • Ψυχολογία και Διαμεσολάβηση/Αισθήματα Σύγκρουση και συνέπειες.

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Χρήση και τρόποι διαμεσολάβησης/Ρόλος διαμεσολαβητή

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 1

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 2

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Friday

  • Μικρή επανάληψη/ Ανάλυση Νόμων Διαμεσολάβησης

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πώληση/ Δικαιώματα Καταναλωτών

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Saturday

  • Δομή της συνάντησης, Σύνταξη συμφωνίας, ρόλος διαμεσολαβητή

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 3

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 4

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 5

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Sunday

  • Video και Ευρωπαϊκός Κώδικας Δεοντολογίας

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 6

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση και Απονομή Διπλωμάτων

    -

MEDIATION TRAINING PROGRAM FOR CONTINUOUS DEVELOPMENT OF EXISTING MEDIATORS

(Total Duration 24 hours – The Mediation Training Program for the Continuous Development of Existing Mediators will take place in 3 days)

Sunday

  • Δεξιότητες Επικοινωνίας και Ενεργητική Προσοχή

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 1 (Προ-διαμεσολαβητική συνάντηση), Υποβολή Ερωτήσεων

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  • ΔΙΑΛΕΙΜΜΑ

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  • Πρακτική Άσκηση / Υπόδυση ρόλων 2

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  • ΔΙΑΛΕΙΜΜΑ

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  • Πρακτική Άσκηση / Υπόδυση ρόλων 3

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Saturday

  • Δομή της συνάντησης, ρόλος διαμεσολαβητή, Διερεύνηση και δοκιμές λύσεων

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  • ΔΙΑΛΕΙΜΜΑ

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  • ΔΙΑΛΕΙΜΜΑ

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  • Πρακτική Άσκηση / Υπόδυση ρόλων 5

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  • ΔΙΑΛΕΙΜΜΑ

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  • Πρακτική Άσκηση / Υπόδυση ρόλων 6

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Sunday

  • Video και Ευρωπαϊκός Κώδικας Δεοντολογίας

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  • ΔΙΑΛΕΙΜΜΑ

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  • Πρακτική Άσκηση / Υπόδυση ρόλων 7

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  • ΔΙΑΛΕΙΜΜΑ

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  • Απορίες, σχόλια, Ανακεφαλαίωση

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  • ΔΙΑΛΕΙΜΜΑ

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  • Πρακτική Άσκηση / Υπόδυση ρόλων 8, Σύνταξη και Καταγραφή Συμφωνίας

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Become a Mediator

Two Weekends (Friday Afternoon, Saturday And Sunday) 2,3,4 and 9,10,11 July 2021 in Nicosia

  • Seminars approved by the Ministry of Justice

  • Co-funded by the European Union

  • ADR Entity notified to the European Commission

  • Approved ADR Entity by the Ministry of Commerce (CPS)

CYPRUS CONSUMER CENTER FOR ALTERNATIVE DISPUTE RESOLUTION

First in resolving all disputes