TRAINING PROGRAM TO BECOME A MEDIATOR-APPROVED BY THE MINISTRY OF JUSTICE

Two Weekends* 4,5,6 and 11,12,13 September of 2020

*Friday Afternoon, Saturday and Sunday

Cleopatra Hotel, Nicosia

  • Approved ADR Entity from the Ministry of the Ministry of Commerce and Industry (CPS) of the Republic of Cyprus

  • Co-funded by the European Union (Consumer Programme 2014-2020)

  • Mediation Seminars approved by the Ministry of Justice and Public Order of the Republic of Cyprus

  • Duration: Two Weekends

  • Total number of hours for the program is 40 hours which allow you to become a mediator and register as an Approved Mediator with the Ministry of Justice

  • The Program includes printed and/or electronic educational material, meals, coffee and snacks

  • Automatic registration with the completion of the training, as an ADR Specialist with the Cyprus Consumer Center for Alternative Dispute Resolution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

.

THE MEDIATION TRAINING PROGRAM TO BECOME A MEDIATOR

The 40-hour mediation training program is designed and tailored to the provisions of Law 159(I)/2012 on Certain Aspects of Mediation in Civil Disputes and its thematic sections include an introduction to Alternative Dispute Resolution (ADR) and a comprehensive analysis of Mediation as an alternative way of resolving private legal disputes (civil and commercial) as well as presentation of mediation in the European and international context together with all modern developments. In addition, this program includes the presentation and analysis of areas of law such as consumer protection law, credit agreements, online trade and and online financial services, and their relationship with mediation. Furthermore, the relationship between psychology and mediation is examined with specific focus on conflict management as well as communication techniques. The training also includes the stages of escalation of the conflict, the correct and effective use of mediation, its stages and its different modes as well as the analysis of skills and the role of the mediator in resolving disputes. The training also analyses the provisions of Law 159(I)/2012 on Certain Aspects of Mediation in Civil Disputes as well as those concerning Alternative Dispute Resolution for Consumer Disputes Law 85(I)/2017, as well as the European Code of Conduct for Mediators. The mediation training program also includes 6 mediation simulations to resolve civil and/or commercial disputes, evaluation by instructors, and feedback. The mediation training program is designed and organized to lead to the necessary training to become a mediator and for the registration in the Register of Accredited Mediators of the Ministry of Justice of the Republic of Cyprus, in accordance with the requirements of the current Law 159(I)/2012. At the end of the program, the students will be able to effectively mediate in civil or commercial dispute resolution processes.

TO WHOM IS THE TRAINING PROGRAM ADDRESSED?

The program is aimed at:

  • Professionals who are holders of a recognized higher education degree and who are or are eligible to become members of the Cyprus Chamber of Commerce and Industry or the Cyprus Scientific and Technical Chamber and
  • Lawyers who practice the profession and are holders of a license to practice law or holders of a law degree who are eligible to obtain a license to practice law, as well as
  • Companies that wish to train their staff in dispute and conflict resolution, such as Human Resources Departments, and in general, those involved in resolving conflicts and disputes.

Photographs from the previous Mediation Training Program (December 2019)

Email: secretariat@adrcyprus.com

Tel: +357 22519741

Fax: +357 22318214

The Training Program is co-funded by the European Union

BECOME A MEDIATOR THROUGH MEDIATION COURSES DESIGNED BY THE CYPRUS CONSUMER CENTER FOR ALTERNATIVE DISPUTE RESOLUTION

The mediation market in Cyprus is governed by the provisions of the Law on Certain Matters of Mediation in Civil Disputes Law of 2012 (Law 159(I)/2012). This law requires that for someone to become a mediator, they will have to undergo mediation training of a duration of 40-hours .

According to the relevant domestic law concerning mediation, there are two types of mediation – mediation for commercial disputes and mediation for civil disputes. A commercial dispute is a dispute arising from a commercial transaction between traders or between traders and public authorities, while a civil dispute means any dispute that may be the subject of civil proceedings, in the sense ascribed to this term under the Courts of Justice Law and it includes labor disputes, but it does not include family disputes. There is specific legislation in place for becoming a mediator in relation to family disputes, which provides for family mediation courses under that specific law.

For someone to officially become a mediator, a special register is kept by the Ministry of Justice and Public Order for the registration of a mediator, which presupposes that that specific person has completed the mediation training successfully. There are two Registers of Mediators: the Mediator Register for Commercial Disputes and the Mediator Register for Civil Disputes.

The registration criteria for both Registers are as follows:

For Commercial Disputes:

  • The person wishing to register as a mediator must be a lawyer (registered in the register of lawyers practicing the profession) having a valid annual practicing license or
  • Has attended a Mediators’ training program of forty (40) hours.

For Civil Disputes:

  • The person wishing to register as a mediator must be a lawyer (registered in the register of lawyers practicing the profession) having a valid annual practicing license and
  • Has attended a Mediators’ training program of forty (40) hours.

Also, in order to be able to become a mediator and register in the Mediator Registers, the person in question must:

  • Not to hold a public position either permanently or temporarily in the public service;
  • Not have been convicted of a serious criminal offense or an offense involving dishonesty or moral dishonesty;
  • Not to be under guardianship nor to have been deprived of his legal capacity.

Under the law, the mediation courses should be for a total period of forty (40) hours. Furthermore, the mediator must attend mediation courses throughout his career as a mediator and, in particular, must complete after the first six years of his registration as a mediator and from then on every three years, a twenty-four (24) hour mediation course. These mediation courses are conducted through training programs approved by the Ministry of Justice and Public Order.

The Cyprus Consumer Center for ADR is an approved Mediation Training body by the Ministry of Justice and Public Order with a license to deliver mediation courses allowing someone to be registered in the Mediator Register.

The mediation courses are organized by the Cyprus Consumer Center for Alternative Dispute Resolution in accordance with demand.

Become a Mediator in 6 Days!

Mediation Seminars will be delivered on the 4,5,6 and 11,12,13 of September 2020

at the Cleopatra Hotel, Nicosia

FREQUENTLY ASKED QUESTIONS ABOUT THE MEDIATION TRAINING PROGRAM

To whom is the mediation training program addressed?

The mediation training program is aimed at professionals who can become members of the CCCI (Cyprus Chamber of Commerce and Industry or the Cyprus Scientific and Technical Chamber, lawyers, company employees as well as individuals who generally want to enrich their knowledge and strengthen their CV with an additional recognized qualification. In general, the mediator training program offers learners the opportunity to develop their skills in resolving disputes and gives them tools to approach and resolve problems and problematic situations.

I am a public servant, can I be registered with the Ministry of Justice?

It is not possible to register in the Mediators’ Register held by the Ministry of Justice but you can attend the mediation courses for the purposes of your own personal professional development.

I find the mediation training cost expensive. What are the reasons for this?

The mediation training requires 6 days of courses taking place at a hotel in the center of Nicosia. The mediation training includes meals for the trainees (4 lunches) as well as frequent breaks for coffee and snacks at a hotel which rents the space and charges on a per person basis. Also the mediation training is carried out by professionals who have to be remunerated for their services. Given the total number of hours of the mediation course, the cost of enrollment in the Mediator Training Program is relatively low. If you compare our prices with those of other mediation centers, you will notice that our prices are among the most competitive.

Can I resolve family disputes by attending these mediation training course?

No. Regulations have not yet been issued regarding Family Mediation Training. However, it is possible that the basic mediation training will be taken into account toward Family Mediation Training when and if the relevant family mediation training regulations are issued. For more information on Family Mediation trainings, you may contact the Ministry of Justice and Public Order.

What are the criteria for registering with the Ministry of Justice as a mediator?

The necessary conditions for registering with the Ministry of Justice as a Mediator are the following:

  • The applicant must be a natural person.
  • Must have a higher education degree (not a professional qualification such as ACA or ACCA).
  • To be able to register as a member of the CCCI or the CSTC or in the Register of Lawyers and to have attended a special training program as a mediator lasting 40 hours.
  • Not to hold public office.
  • Not to have been convicted of a serious criminal offense or an offense involving a lack of honesty or moral dishonesty and
  • Not to be under guardianship or to have been deprived of his legal capacity.

Why is mediation training offered only on weekends?

The reason that mediator training is offered on weekends is because it aims to train professionals. We therefore understand that work hours are valuable for professionals. Since by law the training of mediators should be 40 hours, we offer the courses for the duration of 6 days in total. Friday afternoon, Saturday and Sunday.

How can mediation training help me professionally?

Mediation training is important for most professions – from the way you deal with problems in your workplace to the way you treat your colleagues or the staff you are managing. With the mediation course offered by the Cyprus Consumer Center for Alternative Dispute Resolution you gain skills such as:

  • Objectivity.
  • Patience and self-control.
  • Ability to solve problems.
  • Ability to develop an understanding of others.
  • Analyze the feelings of others and manage them.

The seminar is co-funded by the European Union

Nicosia, Cleopatra Hotel

40 hours training

Two Weekends*: 4,5,6 September 2020 and 11,12,13 September 2020

(Friday afternoon, Saturday and Sunday)

Participation fee: €790 for registration until 01/08/2020

Maximum number of participants: 28 people

Language of Instruction: Greek

We offer Lunch, Coffee and Snacks


  • REGISTER FOR THE COURSE

Register for the Course (Two Weekends 4,5,6 and 11,12,13 September 2020)

Full Name

E-mail

Telephone Number

For which lessons are you interested?

Profession

Name of Employer/Business if it exists

Please read our Privacy Policy here.

Training Team

Dr. Christiana Markou
Christiana is a lawyer, CEO of a law firm and Head of Training at the Cyprus Consumer Center for the ADR. She specializes in consumer protection law and teaches at the European University of Cyprus European Consumer Law, Private International Law and EU Internal Market Law. She specializes in the law of e-commerce and personal data protection. She is a frequent speaker at legal scientific conferences in Cyprus and abroad.
Dr. Anna Plevri
Dr. Anna Plevri is a Lawyer at the Supreme Court, a member of the Thessaloniki Bar Association from 2004 and a member of the Cyprus Bar Association from 2015. She is active as a lawyer in the areas of private law (civil and commercial law, civil procedural law, law of enforcement, arbitration) and investment and is actively involved in arbitration. She is an Assistant Professor at the University of Nicosia, an accredited Mediator in Greece and Cyprus and a certified mediation instructor. Anna speaks 4 languages.
Evripides Hadjinestoros
Evripides is a partner at a law firm and the founder of the Cyprus Consumer Center for Alternative Dispute Resolution. After completing his law degree, LLB at the Queen Mary University of London in 2009, he completed his master's degree in LLM corporate law at University College London. He graduated with Distinction. In 2016, Evripides published the book "Sale of Goods and Consumer Protection in Cyprus". He has taught and teaches extensively on issues related to commercial and consumer law at the European University of Cyprus.

ROLE OF THE MEDIATOR IN CYPRUS

The mediator in Cyprus (and generally anywhere in the world) acts as a liaison between two persons who are in conflict with each other, helping them to resolve their differences in a fair, impartial and neutral manner. The mediator’s work is vital as it helps the two opposing sides reach a friendly agreement without the need for time-consuming and costly litigation.

The formal differences that a mediator in Cyprus is able to resolve are those between employer-employee, consumer-trader, tenant-owner as well as business disputes.

It is the job of the mediator to try to reach the ideal result for both parties which must be fair and to leave both sides happy. The mediator in order to reach such a result usually:

  • Asks questions to gather information from the parties
  • Identifies the ideal result for each party.
  • Tries to put each side in the shoes of the other in order to make them understand each other.
  • It suggests functional and fair ways to solve the problem.
  • Provides a written summary of the issues agreed upon.
  • He requests a meeting with the parties (in meetings with the mediator, the lawyers of the parties may also be present) to understand the issues that create the difference.

A mediator in Cyprus has the following duties under the Law:

To exercise his duties with diligence, independence and impartiality, in an appropriate and effective manner, regardless of his capacity or profession and regardless of the manner in which he has been appointed or undertaken to carry out such mediation and is not subject to scrutiny or instruction from any person or authority.
Furthermore, the Mediator must, before accepting his appointment or as soon as the conflict of interest or other interest has become apparent, declare in writing any conflict of interest or any incident or financial or other conflict which may affect or give the impression that it affects his independence to deny his appointment or resign as a mediator, as the case may be, unless the parties expressly agree that he should mediate.

Furthermore the mediator:

  • Ensures that the parties understand the nature of the mediation process and the role of the mediator and the parties.
  • Ensures that the parties have equal opportunities to participate in the process.
  • If requested, he shall provide the Parties with information on its professional background, training and experience in the field of mediation.
  • Does not impose a specific settlement of the dispute, but he may, in its sole discretion and in order to facilitate the amicable settlement of the dispute, submit proposals which are not binding.
  • Is guided by the European Code of Conduct for Mediators.

Mediators of the Cyprus Consumer Center for ADR specialize in mediation and have know-how and training in relation to commercial, civil and consumer disputes, offering their experience and know-how. As a Center, we have undertaken mediation with large Financial Companies as well as online mediation through the European Union’s Online Dispute Resolution platform.

The Center’s mediation courses have been approved by the Ministry of Justice and Public Order and last for 40 hours or 24 hours. The days on which they are delivered are Friday (afternoon), Saturday and Sunday for two weekends for the 40 hour mediation course while for the 24 hour mediation course the days of delivery are Sunday, Saturday and Sunday for two weekends. Classes are held in a hotel and include meals, coffee breaks and snacks as well as mediation material.

The mediation courses include real-world scenarios with role implications for the better training of the mediator in Cyprus.

In general, a mediator does not need special qualifications to become a mediator, but some experience in a field related to mediation, such as law, psychology or counseling can help consolidate mediation courses and the success of a mediation. The Cyprus Consumer Center for ADR Mediation Certification are provided after 40 hours of mediation training and allow you to register with the Register of Mediators of the Ministry of Justice and Public Order.

For more information regarding the mediation course that we provide and the days that the program will run, contact us at secretariat@adrcyprus.com, at 22519741 or through the expression of interest form.

Become a Mediator

Mediation is the future for resolving disputes outside the Court in a faster and less expensive way whilst retaining the relationship between the parties.

BASIC FEATURES AND STAGES OF MEDIATION

Basic Features of Mediation

Mediation is an alternative, structured process of resolving disputes between the parties, with the help of an independent third party, who facilitates the process and encourages the parties (without imposing or manipulating them) to find a practical solution in the matter/issues to resolve their differences. Therefore:

  • Mediation is an alternative to judicial and arbitration proceedings.
  • It is a voluntary process, that is, it is a process in which the parties enter voluntarily, in a good faith to solve their issues.
  • Finding a solution is not mandatory.
  • The mediator is not a judge and therefore does not impose any solution. The mediator facilitates the process and encourages finding the solution to the problem itself.
  • The resolution to the issue may not follow legislation or other practices, as long as it is not illegal, immoral or against the public interest.
  • Mediation is not a panacea for all issues that may arise between the parties. Specifically, mediation can be used in private law disputes as long as the relevant legislation does not require a solution through another channel.
  • Unlike other procedures, mediation presupposes the personal representation of the party (unless it is a company or a group of persons).
  • Any mediation issues which are agreed to be mediated by the parties can be resolved.
  • The mediation process is confidential at all stages (as opposed to the judicial procedure) and therefore any discussions and suggestions made during its course cannot be submitted in any subsequent proceedings (such as a subsequent mediation, court procedure or arbitration).

Basic Stages of Mediation

  • Preparation: At the preparation stage, what is checked is whether there is any conflict of interest between the mediator and the parties (or in some cases with their lawyers). If not, the mediator may accept his appointment and the mediation agreement is signed, which is the beginning of the process. The mediator then requests brief information from the parties and addresses issues relating to the meetings.
  • Opening Statements: first by the mediator who explains the mediation (and presents the mediation agreement fully signed) and its procedure and then by each of the parties and their lawyers (if any).
  • Investigation and Negotiation – these stages take place during private sessions (caucuses). In the first 2 (usually) private sessions with each of the parties, emphasis is placed on the events and emotions of the parties. Then, during the rest of the private sessions, the negotiation stage begins, on the basis of which the parties are invited to think about their priorities and possible solutions.
  • In case a solution is found, there is the final stage of the agreement in which an agreement is prepared (either by the lawyers of the parties with the parties and/or with the contribution of the mediator) which is signed by all parties.

ADVANTAGES OF THE MEDIATION PROCEDURE AS OPPOSED TO THE JUDICIAL PROCESS

  1. Mediation is a voluntary process, that is, a process in which the parties enter voluntarily, in a good mood to resolve the issue/issues.
  2. Mediation is not a judicial or arbitration process and therefore a possible solution is not imposed on the parties by an independent authority or party, but can be found by the parties themselves and imposed only by agreement.
  3. Any resolution of the issue/issues may be of a practical nature and not necessarily of a legal one, ie it does not follow the law or any commercial practices that are usually followed under conventional litigation, provided of course that the resolution is not illegal, against moral standards or against the public interest.
  4. The mediator does not perform the duties of a judge or arbitrator, does not impose a decision and is not following legal or other principles. He facilitates the process and encourages the parties to find a solution.
  5. The mediation process is confidential at all stages (as opposed to a judicial one) and therefore any discussions and suggestions made during the mediation process cannot be submitted in any subsequent proceedings (other mediation, judicial or arbitration proceedings).
  6. The process is faster, cheaper and more flexible for the parties compared to the legal process, especially when considering the Cyprus reality.
  7. Parties may discontinue the process and leave at any time without having to give explanations and without being subject to negative consequences.
  8. The whole process takes place in a comfortable and friendly environment and not in courtrooms.
  9. An active attempt is made to create a friendly environment and use friendly behavior, and therefore there is no animosity or apparent conflict between the parties and their lawyers.
  10. Each party undertakes its own expenses. There is also no obligation to be represented by a lawyer and therefore any party that does not have the financial capacity to represent may limit its costs to those of the Mediator only.
  11. A mediation decision is difficult to challenge unless it is based on misleading information, deception or coercion.

MEDIATION TRAINING PROGRAM

(Total Duration 40 Hours – The Mediation Training Program will take place in two Weekends (Friday until Saturday)

Friday

  • ΈΝΑΡΞΗ

    -

    Γνωριμία και Εισαγωγή, συνομιλία, Επεξήγηση του Ν. 159(Ι)/2012 και video

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Άλλες μέθοδοι Επίλυσης Διαφορών, Δικαστήρια, Διαπραγμάτευση, Συμφιλίωση/Συνδιαλλαγή και Διαιτησία

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Saturday

  • Διαμεσολάβηση στο Καταναλωτικό Δίκαιο

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Επεξήγηση Εναρμονιστικών Νομοθεσιών

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Νόμοι οι οποίοι Αφορούν Τραπεζικά Θέματα

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Νόμοι οι οποίοι Αφορούν Τραπεζικά Θέματα

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Sunday

  • Ψυχολογία και Διαμεσολάβηση/Αισθήματα Σύγκρουση και συνέπειες.

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Χρήση και τρόποι διαμεσολάβησης/Ρόλος διαμεσολαβητή

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 1

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 2

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Friday

  • Μικρή επανάληψη/ Ανάλυση Νόμων Διαμεσολάβησης

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πώληση/ Δικαιώματα Καταναλωτών

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Saturday

  • Δομή της συνάντησης, Σύνταξη συμφωνίας, ρόλος διαμεσολαβητή

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 3

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 4

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 5

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

Sunday

  • Video και Ευρωπαϊκός Κώδικας Δεοντολογίας

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 6

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση και Απονομή Διπλωμάτων

    -

MEDIATION TRAINING PROGRAM FOR CONTINUOUS DEVELOPMENT OF EXISTING MEDIATORS

(Total Duration 24 hours – The Mediation Training Program for the Continuous Development of Existing Mediators will take place in 3 days)

Sunday

  • Δεξιότητες Επικοινωνίας και Ενεργητική Προσοχή

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 1 (Προ-διαμεσολαβητική συνάντηση), Υποβολή Ερωτήσεων

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 2

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 3

    -

Saturday

  • Δομή της συνάντησης, ρόλος διαμεσολαβητή, Διερεύνηση και δοκιμές λύσεων

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 5

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 6

    -

Sunday

  • Video και Ευρωπαϊκός Κώδικας Δεοντολογίας

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 7

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Απορίες, σχόλια, Ανακεφαλαίωση

    -

  • ΔΙΑΛΕΙΜΜΑ

    -

  • Πρακτική Άσκηση / Υπόδυση ρόλων 8, Σύνταξη και Καταγραφή Συμφωνίας

    -

CYPRUS CONSUMER CENTER FOR ALTERNATIVE DISPUTE RESOLUTION

First in resolving all disputes